Timber Furniture FAQs

Our most frequently asked questions about furniture. If you have a question that’s not answered here please contact our expert furniture sales team and they will be glad to help find the answer.

What types of wood are used in your timber furniture?

We carefully select a variety of high-quality woods, including solid timber and timber veneer, to create timeless and durable furniture. These materials offer beautiful natural tones that add warmth and elegance to any home.

What is the difference between solid timber and timber veneer?

Solid timber is a single piece of wood that offers strength and authenticity. Timber veneer, however, is a thin layer of real wood applied to a sturdy composite material like MDF, giving the appearance of solid wood with added versatility and a more affordable price point.

Is your hardwood furniture suitable for a variety of interior styles?

Absolutely. Our hardwood furniture is designed with versatility in mind, complementing various interior styles. Whether you’re decorating a modern, minimalist space or a cozy, rustic retreat, our pieces fit beautifully and create a lasting impression.

How can I care for my timber furniture to ensure its longevity?

To keep your timber furniture looking its best, we recommend dusting regularly with a soft cloth. For deeper cleaning, use a wood-safe cleaner. It’s also important to avoid direct sunlight and moisture, which can damage the finish over time.

Are the custom-made wall units made from hardwood?

Yes, our custom-made wall units feature a blend of solid timber and timber veneer for a beautiful, durable design. We also use MDF to create white-painted finishes that add a sleek, modern touch, while still maintaining the natural warmth of the wood.

How long does it take to receive my custom hardwood furniture?

Our typical lead time for custom hardwood furniture is 4-6 weeks, depending on the complexity and size of the order. We strive to keep you informed throughout the process and will provide an estimated timeline once we receive your order details.

Can I request a custom finish for my timber furniture?

Yes, we offer a variety of custom finishes for our timber and hardwood furniture. Whether you prefer a matte, gloss, or natural finish, we can tailor the look of your furniture to suit your style and space. Just let us know your preferences during the design process.

What is the best way to clean and maintain hardwood furniture?

To maintain the natural beauty of your hardwood furniture, it’s best to dust it regularly with a soft, lint-free cloth. For deeper cleaning, use a wood-friendly cleaner that doesn’t damage the surface. Avoid using abrasive materials that could scratch the wood, and always wipe up spills promptly to prevent water damage.

Are the custom-made wall units easy to assemble?

Yes, our custom-made wall units are designed with easy assembly in mind. Each unit comes with clear, step-by-step instructions and all necessary hardware, ensuring that you can set it up without hassle. If you need assistance, our customer service team is always happy to help.

Can I order a sample of the timber before making a purchase?

Yes, we offer timber samples for customers who want to see and feel the material before committing to a full order. This allows you to ensure that the wood and finish align with your vision. Please contact us for more details on how to request samples.

What if my custom furniture doesn’t fit my space as expected?

We take great care in ensuring our custom furniture fits perfectly within your space. If for any reason the product does not meet your expectations or fit your space, please contact us within 14 days of delivery. We’ll work with you to find a solution, whether it’s resizing or a new design.

How do I place an order for custom timber furniture?

Placing an order for custom timber furniture is easy. Simply contact us via our website or customer service, and share your design preferences, measurements, and any specific requests. We will guide you through the process and provide a quote before we start production.

Do you offer delivery for custom-made furniture?

Yes, we offer delivery for all custom-made furniture. Our delivery service ensures that your furniture arrives in perfect condition and is installed where you need it. Delivery charges may vary depending on your location, so please inquire for more details.

What types of payments do you accept for custom furniture orders?

We accept a variety of payment methods for custom furniture orders, including credit cards, bank transfers, and PayPal. A deposit is required to start production, with the balance due upon completion of your order.

Craft Your Dream Living Space

Every home is unique, and your furniture should be too. From selecting the finest materials to designing the perfect dimensions, we offer comprehensive customization services to ensure your furniture fits your style and space.

Timber Furniture FAQs

Craft Your Dream Living Space

Visit Us